If you’ve never had a web hosting account or you are switching companies and the new one employs an account administration interface that you haven’t seen so far, you may get confused about how to accomplish a particular task in your account or on your computer. That’s the reason why, lots of companies have set up a knowledge base, which includes the most frequent enquiries and issues pertaining to their platform, instead of adding only some generic details. This type of knowledge base will permit you to find the required info swiftly and effortlessly, so you will not have to waste plenty of time and efforts on things that may require something as simple as pushing a button or checking off a checkbox. In this way, not only can you get things done, but you can also discover lots of new and relevant facts, both about the way you can administer your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

If you’ve ordered your very first web hosting package through our company or have transferred your website over to us, you’ll get used to our services and our custom-built Hepsia Control Panel very quickly thanks to the fact that we have compiled an elaborate online knowledge base where you can find all the information that you could ever need – both general info regarding the hosting service as a whole and more specific info about the different features that you can use and the predicaments that you can bump into. The articles themselves are available in two places. The full article archive is accessible via the Control Panel’s Help section. You can find articles that are dedicated to the different functions in each and every section of the Control Panel as well. You can find out how to accomplish de facto everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles feature step-by-step guides, so you won’t ever become lost due to an unclear text. Surely, if you encounter a more specific obstacle and you do not find an adequate solution in our knowledge base, you can touch base with our customer support engineers 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the detailed online support documentation that we have compiled for you. The articles offer general info about our hosting services, instructional guides about the different functions that you can make use of, plus troubleshooting guidelines that can help you repair common problems that you could stumble upon. The topics that we have included cover basically everything, from uncomplicated things such as how to host a new domain in the account, to more intricate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the entire article archive can be accessed through the all-encompassing Help section.