Live Chat Support in Web Hosting
Along with the telephone and ticket support, we provide live chat support as well. You are able to get in touch with us every day, which includes weekends and holidays, and we can give you more information about the Linux web hosting that we provide in case you are not among our customers yet, or about basic and billing questions when you already have a user profile. Though for entirely technical issues you will need to open a ticket to our technical assistance team, because such issues require additional time to be taken care of, you may still get in touch with us on the live chat for some technical information. For example, we can help you set up an email address in your email client or troubleshoot various issues, saving you time and effort. Even when our telephone lines are already off for the day, you can talk to a live person.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as a part of our services, which means that any time you have any questions about our Linux semi-dedicated hosting, you're able to speak with our customer care team whenever you need regardless if you have already acquired your account or not. In general, the chat service is intended for pre-sales, billing and general questions and troubles, still we will assist you with quite a few tech questions too. We will help you pick the proper package for your websites if you do not have an account yet, we can respond to any kind of billing questions or issues you could have or we can help you with setting up your new email address on your computer or smartphone - all this will be done promptly because our live chat service is available all day, every single day. No matter when you need assistance, you are able to speak to a representative and save time and effort.