A 99.9% Server Uptime
The primary benefit of constructing your very own web hosting system is that you do not need to be worried about compatibility issues – you configure a specific set of software applications in such a way so as to work with a defined set of hardware elements. The result is something significantly more stable and reliable, because there are less potential risks of failure. We have built our cloud hosting system atop tried and tested hardware elements in addition to a strongly tweaked version of SELinux so as to create a totally risk–free environment for your personal sites.
Because of this, with all our Linux web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–class hardware manufactured by Juniper. Additionally, on every router, we’ve placed a firewall with a complex algorithm to help filter out all questionable requests.
Hence, in each of our data centers – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned money at risk, you cannot feel truly secure. This is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel content with our web hosting service or if you need to use a bit more robust hosting solution, like a Linux VPS web hosting or a dedicated servers hosting – we will give you a full refund, without obscure costs or repayment taxes.
24/7 Technical Support
If you operate a web hosting company, your tech support engineers are very important. That’s the reason why we have meticulously selected a highly knowledgeable team of customer service technicians, each with several years of expertise behind his back. With their help, our company offers 24x7 support with all our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All tech support tickets are replied to within 60 minutes and our average support ticket response time is under 20 minutes!