A User–Friendly Help Center Section
The Help section incorporated into Souq Hosting’s Online Control Panel offers a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you may possibly run into, they are compiled by our support team of accomplished technicians.
We have compiled a selection of educational video tutorials that visually demonstrate how you can solve a typical problem related to your Linux web hosting account. You can find the training videos in the Help Center section.
A 60–Minute Ticket Response Guarantee
We back up our semi–dedicated servers with a 24/7 customer care service and a sixty–minute ticket response guarantee. Our qualified technical support engineers will be available to you 7 days a week to attend to your queries and to resolve any problem that you could face. Simply submit a trouble ticket from the Help section and we will respond right away.