Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our client help staff is present 24x7x365 to handle each of your help questions. Each ticket you send out to us will be resolved within no more than 1 hour. If your issue demands the assistance of an admin, we’ll address the ticket to the person in charge and will let you know that the problem is under control.

  • Top quality support service

  • Expert Customer Assist Service

  • We offer 24/7/365 tech help through a super–fast ticket platform built into your Control Panel. You may write to us whenever you want about any of the software packages that come pre–installed on your virtual server, such as the chosen Linux OS version, the server admin panel and our custom created Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Online Control Panel that comes absolutely free along with your virtual server, you can find a practical Help section, which incorporates everything you should be informed on when organizing your sites and programs. We have included a wide selection of how–to content articles and video guides that display the common website administration responsibilities in an understandable fashion.