Customer Support Channels
A 1–hour Response Guarantee
Delivering excellent support on–time is our top priority, so we back up each Linux web hosting plan with a one hour ticket response guarantee. At the time you supply a ticket or post a message, our customer technical support staff will do their best to deliver the most appropriate answer to your situation and to give you help in due time.
A Top–quality Support Service
You could contact us 24x7x365 with any issue you have got relating to our solutions. We have now employees present all the time to give help and support whenever required. You’re able to use the ticket system or send us an email anytime, or pick–up the phone or use the live chat within business hours.
An Intuitive Help Section
Our company has included a comprehensive education base into the Control Panel to assist you to get hold of beneficial step by step directions at any time. Each area of the Control Panel features its own contextual support area having a list of how–to articles. We have also prepared video tutorials to offer you with a better idea of the best way to complete any presented procedure.