Website Migration

A: When your present hosting provider can no longer fulfill the needs of your web site, or when you experience constant downtime, or if you have to wait for hours for the technical support team to reply to you, it may be a clever idea to change your provider, i.e. to transfer all the files for your websites as well as your databases from your current provider to your future provider. At Souq Hosting, we know that this can often be hard & time–consuming. Because of this, we will do all that for you at no cost!Our highly professional technical staff members will migrate your website content from your current hosting provider to us. Our technicians have got a lot of experience migrating websites and are able to handle anything – from a standard WordPress–driven weblog or Joomla^™ website, to an extremely complex, custom–made app.

A: There are many variables to think about – the overall amount of files, the physical size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. That being said, we do try to carry out all website migrations in a 48–hour time period. Less sizeable sites are transferred much faster – typically in less than 24 hours.

A: We will need the login details for your current hosting provider’s Control Panel as well as the website’s name (domain name).

A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a client. We’re devoted to safeguarding the security of the private data gathered from the customers. To accomplish that, we employ technical safety measures in order to prevent the loss, the misapplication, the alteration or the unlawful leakage of the personal information under our control. The measures include, but are not limited to: physical, electronic and managerial procedures to protect and secure the data that we obtain on the Internet. When we request clients to present financial info (such as a credit card number), this info is masked using the Secure Sockets Layer (SSL) technology.

A: No. Your site will stay accessible online during the migration. Once everything is done on our end, we will inform you so that you can preview it and check for any problems. If everything’s OK, all you will have to do is modify your domain name’s DNS settings.

A: Nope. We’ll never contact your hosting provider about anything at all. They won’t be aware of the web site migration either.

A: We can migrate your web site from any web hosting provider or any Linux–powered hosting platform on condition that we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we can’t migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.